As soon as you create Songoroo account for your first venue, you will gain access to our Web-based Management Tool. The range of enabled functionalities depends on the subscription plan you have chosen for individual locations. However, you can rest assured that even the Basic subscription plan will give you plenty of control and you will be able to manage the level of interaction of your customers with selected playlists.
Assign roles and permission to your employees or external service providers on global, regional or branch level. Once done, they will get access to the music and playlist management, marketing tools or to Songoroo data analytics.
Choose from the catalogue of pre-defined playlists. Go crazy, try as many as you wish and monitor the reaction of your customers in our Music Dashboard in the Reporting Section. Adjust your selection until you are fully satisfied. Still not enough? Create your own playlist! The level of fine-tuning for every playlist and every location is completely up to you.
Every functionality and tool we offer allows you to customise all available settings within the level which best suits you and your organisation. You can choose to customise every location individually so that you create a special touch feel to distinguish them or you can choose the same setup for your whole organisation.
Creating a marketing campaign will never cause a headache again. You just need spot(s) you want to air and Songoroo will help you to organise the rest. You can decide on individual locations, days or even time of the day and frequency. Our reports will help you to analyse how effective the impact of the campaign was and draw the conclusions accordingly.
Songoroo is a complex solution which offers you way more than just a simple music platform for your business. Thanks to our big data analytics, we offer our customers valuable reports and business intelligence strategies. This way we help you not only with creating a music vibe specific for your brand, but also to take data driven business decisions targeting e.g. profit increase or customer retention.
Approach your customers directly by sending them instant messages to announce sale or happy hour or even remind them about social distancing regulations. Nice and simple additional marketing tool!
Communicating with your customers and getting feedback on your strengths but also on areas for improvement is an essential basis for the business growth. It can be difficult to address big groups of people and convince them to give feedback, though. Songoroo solves this problem for you. Create your own simple questionnaire for basic feedback or a complex survey where we can help you with the analysis of the responses through our Reporting and Business Intelligence.
Our app and many of its functionalities have been developed with the intention to offer interactivity to the users and allow them to influence the playlists in multiple ways. And when they do, we believe they are helping you to develop your brand into something unique. It´s up to you if you want to grant your customers full freedom to contribute to the creation of the music vibe for your brand or how much you want to limit these options.
You have the full control. Set the rules and manage the Songoroo app interactivity level. Use Songoroo reports to find the fine balance between your customers´ and your own preferences.
Decide to allow or disable songs with explicit content in individual locations.
Exclude certain songs, artists or whole genres from playlists should you decide they don´t fit your vision.
Determine if and which songs can be added to an existing playlist. Premium package subscribers have the option to limit the number of songs the users can include in a playlist.
Disable the Boost and voting functionalities if you think that these might be disturbing or negatively affecting the overall music atmosphere in your individual locations.
Block adding any songs to the running playlist should they not fit the given criteria.
Stop the functionality allowing the users to dedicate songs and send instant messages to each other if this functionality does not fit your overall concept.